Tweed Pot Charcoal Jones & Co

Fast shipping and professional packing

Our long-standing relationships with UPS FedEx DHL and other carriers around the world gives us the ability to provide an array of shipping services. Our warehouse employees will pack every item to our exacting requirements. Your items are carefully inspected and properly secured before shipping. Every day, we send thousands of packages to customers across many countries. This is a sign of our determination to be the largest online retailer in the world. These warehouses are in Europe just as they are in the USA.

It is important to note that orders with more than one item are subject to a processing period that is based to the particular item.

Prior to shipment, all purchased items will be thoroughly examined. Most orders are delivered within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

We don't control the inventory in our factory and warehouse. Stocks can be changed at any moment. Be aware that your order may be unable to fill after you place the order.

Our policy lasts thirty days. If you don't receive the product within 30 days, we're not able to issue either a return or exchange.

For your item to be returned the item must not be opened and in the same condition as when you received it. It must also be in its original packaging.